1. Processing Time
Orders are typically reviewed, verified, and prepared within 24 hours on business days after payment confirmation.
During high-volume periods, processing can take up to 48 hours. If timing changes, our team will notify you by email.
2. European Express Delivery
We guarantee a 48-hour express shipping window across Germany and neighboring European countries.
All shipments are packed in completely plain, smell-proof, and neutral outer boxes with zero external branding.
- Germany: guaranteed 48-hour express delivery
- Neighboring EU countries: 48–72 hours depending on carrier routing
- Same-day priority dispatch available for urgent wholesale restocks
3. Tracking and Delivery Updates
Tracking details are sent once your order is dispatched. Use the provided carrier link to monitor shipment milestones.
If a package is delayed or undeliverable, contact support@thcvapegermany.com with your order details for assistance.